Ice Silk Cooling Pet Mat, Blue, 3 Sizes
Estimated delivery: 3–8 business days (United States)
1–3 days to prepare + 2–5 days in transit
Return within 30 days of purchase. Duties & taxes are non-refundable.
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Ice Silk Cooling Pet Mat, Blue, 3 Sizes
Help your pet stay cool and comfortable in the heat with this ice silk cooling mat. Versatile and portable, it works as a bed liner, kennel mat, car seat cover, or outdoor blanket for beach days and picnics. Ships fast from our US warehouse.
Key Features
- High-tech cooling cloth wicks away heat for a refreshing feel
- 3 sizes fit small, medium, and large breeds
- Portable and foldable for use anywhere, indoors or out
- No electricity or toxic gels, safe for everyday use
- Lightweight, machine washable, and quick drying
Specifications
| Material | Cotton-Linen Stripes, Cool Silk, Oxford Non-Slip Bottom |
| Filling | 3D PP Cotton, High-Elastic Sponge |
| Color | Blue (Striped) |
| Available Sizes | S, M, L |
✦ Ships fast from our US warehouse · 30-day hassle-free returns · Secure checkout
| Color |
5pcs set2, 5pcs set1 |
|---|---|
| Size |
L, M, S |
Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Contents
When you visit or make a purchase from LivoraUSA, we may collect the following types of information:
- Personal Data: Name, email address, shipping address, phone number, and payment information when you place an order.
- Usage Data: Information about how you access and use our website, including pages visited, time spent, browser type, and IP address.
- Cookies: Small data files placed on your device to improve your browsing experience and analyze site traffic.
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To improve our website and product offerings
- To send promotional emails (you may opt out at any time)
- To comply with legal obligations
We do not sell your personal information to third parties. We may share your data with trusted service providers — such as payment processors and shipping carriers — solely to fulfill your orders. These providers are contractually required to keep your information confidential.
We use cookies to track activity on our website and enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our site may not function properly without cookies.
We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and to log out of your account after each session.
You have the right to access, update, or delete your personal information at any time. To make a request, please contact us at info@livorausa.com. We will respond within 30 days.
If you have any questions about this Privacy Policy or how we handle your data, please reach out at info@livorausa.com.
Shipping Policy
All orders ship from US warehouses. Here's everything you need to know about how and when your order arrives.
Free Shipping
For all items
Processing Time
1–3 business days before shipment
US Only
We ship within the United States only
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 2–5 business days (+1–3 business days processing) | Free over $50 / $4.99 under |
| Expedited Shipping | 1–3 business days (+1–3 business days processing) | Calculated at checkout |
Delivery estimates begin after processing time and may vary based on your location and carrier conditions.
Once your order ships, you'll receive a confirmation email with a tracking number. Use it to monitor your package on the carrier's website. If you haven't received tracking info within 5 business days, please contact us.
We currently ship within the United States only. We do not ship to P.O. Boxes or military addresses (APO/FPO) at this time. International shipping is not available.
If your order arrives damaged, please contact us at info@livorausa.com within 48 hours of delivery with photos of the damage. We will work with you to resolve the issue as quickly as possible.
Refund Policy
We want you to love what you ordered. If something isn't right, we make it easy to return.
Request
Email us within 30 days of delivery with your order number and reason for return.
Ship Back
We'll provide return instructions. Pack the item securely in its original packaging.
Refund
Once received and inspected, your refund is processed within 5–7 business days.
You have 30 days from the date of delivery to request a return. To be eligible, items must be:
- Unused and in original condition
- In their original packaging
- Returned within 30 days of the delivery date
📧 To start a return, email us at info@livorausa.com with your order number and reason for return.
- Items that have been used or damaged after delivery
- Returns requested more than 30 days after delivery
- Digital or downloadable products
- Items marked as final sale
Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
Shipping costs are non-refundable unless the return is due to our error or a defective item.
If you received a defective or damaged item, please contact us within 48 hours of receiving your order with photos of the issue. We'll send a replacement at no extra charge or issue a full refund.
We currently do not offer direct exchanges. If you'd like a different item, please return the original and place a new order. Refunds are processed as above once we receive your return.