Shipping Policy
All orders ship from US warehouses. Here's everything you need to know about how and when your order arrives.
|
🚚
Free Shipping
On standard orders over $50 within the US. Bedding & home textiles ship free on every order. Furniture and oversized items are quoted at checkout.
|
📦
Processing Time
1–3 business days before shipment
|
📍
US Only
We ship within the United States only
|
Processing Time
All orders are processed within 1–3 business days after payment confirmation (bedding & home textiles ship within 1 business day). Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched.
Delivery Timeframes
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 2–5 business days (+1–3 business days processing) | Free over $50 / $4.99 under |
| Expedited Shipping | 1–3 business days (+1–3 business days processing) | Calculated at checkout |
| Bedding & Home Textiles | 1–5 business days (ships within 1 business day); 5–8 business days to Alaska & Hawaii | Free (contiguous US) / $10 to Alaska & Hawaii |
| Furniture & Oversized Items | 5–12 business days (+1–3 business days processing) | Calculated at checkout |
Delivery estimates begin after processing time and may vary based on your location and carrier conditions.
Bedding & Home Textiles
Quilts, bedspreads, sheets, throws, pillow covers, curtains and table linens ship directly from our partner's US warehouse:
- Free shipping on all orders to the contiguous United States, with no minimum order value.
- Orders to Alaska and Hawaii ship for a flat $10 and typically arrive in 5–8 business days.
- Orders are dispatched within 1 business day and usually arrive in 1–3 business days (up to 5 depending on location).
- If your order also contains other items, they may ship separately.
Furniture & Oversized Items
Furniture, seating, desks and tables ship directly from our supplier's US warehouse. These items are handled separately from the rest of our catalog:
- Shipping cost is calculated at checkout based on the item and your address. The free shipping threshold does not apply to these items.
- If your order contains both furniture and standard items, they may arrive separately and on different dates.
- Larger items may be delivered by a freight carrier. Depending on the item, delivery is to the curb or front entrance, and the carrier may contact you to schedule a delivery window. Freight deliveries may take longer than the estimate above.
- Assembly is not included unless stated on the product page.
- Please inspect the packaging before the carrier leaves and note any visible damage on the delivery receipt.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Use it to monitor your package on the carrier's website. If you haven't received tracking info within 5 business days, please contact us.
Shipping Restrictions
We currently ship within the United States only. We do not ship to P.O. Boxes or military addresses (APO/FPO) at this time. International shipping is not available.
Damaged or Lost Items
If your order arrives damaged, please contact us at info@livorausa.com within 48 hours of delivery with photos of the damage. We will work with you to resolve the issue as quickly as possible.